Service & Support

Technical Services & Support

Technical Services & Support

Our support team is available 24 hours a day, 7 days a week. In the field or on the phone, count on our experts to help you diagnose and solve technical issues.

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Keep your equipment running at its best with genuine Genie® parts.

Look up parts by model, part or serial number and order online for fast delivery.

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Manuals Icon


Quickly download the manuals you need- parts, service and operator manuals are all available at the click of a mouse.

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We offer competitive warranty coverage and extended service protection plans. Should you need assistance with a claim, our responsive team is here to help.

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Refurb Icon

Terex Equipment Services

Our full-service facilities repair, refurbish, inspect and install heavy equipment. Terex Equipment Services is a one-stop resource for your fleet.

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Learn more about servicing and operating your equipment direct from our factory experts. Check out the training options available online, at the Terex AWP campus or in the field.

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Product Registration

Product Registration

Register your Genie equipment to ensure ongoing support, including the latest safety bulletins related to your machine.

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Dealer Tools

Dealer Tools

Genie offers literature, promotional tools and more to help Genie dealers serve their customers.

Browse what’s available online.

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Equipment Financing

Equipment Financing

Terex Financial Services experts can help you find the best financing solution for your Genie® equipment. We offer uncomplicated programs, tailored for your business needs.

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Dealer Locator

Dealer Locator

Genie® equipment is sold and serviced by a worldwide network of qualified dealers.

Search here to find a dealer near you.

Go to Dealer Locator »